Call for Appointments
(01253) 694850

Appointments

Telephone No: (01253) 694-850

 

Appointments

Routine appointments can be made by telephone or calling into the practice. If you wish to cancel or alter an appointment, please try and give 24 hours notice.
If you are a new patient we will carry out a thorough examination which usually involves taking x-rays. We will then discuss your dental needs with you and provide an estimate of the costs involved.
Please note that the cost may alter as treatment progresses. We will endeavour to inform you of any such changes at the time.

Emergency appointments

If you need to be seen urgently, please telephone the practice as early in the day as possible. This enables to maximise the chances of an emergency appointment that day with a minimum of waiting for yourself and other patients. Please do not drop in at the surgery on the off chance that you might be seen immediately as this is not possible.

Out of Hours Treatment.

Patients who require emergency treatment outside normal surgery hours please phone 01253 694850 and follow the instructions on the answer phone. Out of hours emergency treatment is provided by the dental clinic on whitegate drive under the terms and conditions of the NHS. Please note the definition of an out of hours dental emergency is swelling/pain or bleeding which cannot wait until the surgery reopens.

Medical histories.

At the beginning of each course of treatment you will be required either to complete a medical history or update your existing one. It is very important you have a list available of all your current prescription medication.

Disabled access

We have 2 ground floor surgeries and one first floor surgery that is primarily used by the foundation dentist. If you are unable to access the first floor surgery please inform reception when making your appointments so that we can arrange the use of a ground floor surgery. Please note we do not have adapted toilet facilities.

Records and confidentiality

The practice will provide information with regard to services for patients and prospective patient, and display relevant information within the practice. Information held at this practice is governed by the data protection act 1998. Access to patients information and records can be requested by the patient or their representative (written permission of the patient required). Please see our privacy statement.

 

WE HAVE A ZERO TOLERANCE APPROACH WITH REGARDS TO VIOLENT OR ABUSIVE BEHAVIOUR.

THIS CAN EITHER BE PHYSICAL OR VERBAL.

WE RESERVE THE RIGHT TO EXCLUDE ANY PATIENTS FOUND GUILTY FROM THE PRACTICE.

NO FURTHER APPOINTMENTS WILL BE ISSUED.